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My Experience

 
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mas



Joined: 05 May 2005
Posts: 25
Location: South Dakota

PostPosted: Wed Jun 14, 2006 2:12 pm    Post subject: My Experience Reply with quote

I had a meeting with some gallery directors about three hours from my house yesterday. On the way out, I did a quick download of the newest catalog reader, then drag and dropped it and a catalog onto a flash drive.

When I got to the meeting, I tried to run a slide show, but messages started appearing, you must download quicktime. Can't run quicktime without itunes.

Then, the images were pixelated.

All in all, catalog reader was an embarassing nightmare. I would advise not counting on it unless some major fixes are made.
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Phil
iView staff
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Joined: 18 Mar 2004
Posts: 338

PostPosted: Wed Jun 14, 2006 3:15 pm    Post subject: Reply with quote

Hi, I've change the title of your post because otherwise I'd have to remove it. Your critisism is based on 2 points.

1. You can't download Quicktime without iTunes.

<http://www.apple.com/quicktime/download/standalone.html>

2. The images were pixelated.

Images appear exactly as they do in MediaPro. You can use the fullscreen preview for a self contained catalog. Full screen previews increase catalog size. Or you can use the original images as you would do with MediaPro.

Fair enough, you might of missed the link to the stand alone installer and not understood how fullscreen previews or catalog reader work. I'm sorry to be critical but you've come to our forum and advised people not to use our software. Surely the problem here is you put very little preparation into an important meeting.

I would advise people never to have a presentation that you have not run through at least once and (with any software) make sure you are familiar with it before using it.
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mas



Joined: 05 May 2005
Posts: 25
Location: South Dakota

PostPosted: Thu Jun 15, 2006 5:02 am    Post subject: Catalog Reader Reply with quote

Phil,
My catalog was set to display full size previews. It did not do so with catalog reader. In addition, for a message to come up saying the client needed to download another program (or two in this case) is not at all a good thing

I'm sorry you have issues with my post. I was voicing my issues with the usability of catalog reader. If it doesn't do what is expected of it, there is a problem. If something is intuitive, I can usually make it work. This was not.

It is not good form to attack the user for a product's lack of usability.

You are right; I certainly should have made a test run, and I should have known better.

I would appreciate knowing when the bugs are out.

MAS
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skipper



Joined: 11 Feb 2005
Posts: 6

PostPosted: Sat Jul 01, 2006 9:24 am    Post subject: Reply with quote

@mas

You really did shoot yourself in the foot on this one!

Sorry, but I don't know any professional that would go to a presentation at a client and use a software that he has never used or tried out before! That is about as amateur as can be, so don't blame the product for this one.

Besides that, I find the catalogue reader pretty unusable myself, but I have tested that beforehand.

Cheers

Skipper
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MACsROCK



Joined: 21 Jun 2006
Posts: 25
Location: Texas

PostPosted: Tue Aug 15, 2006 8:20 pm    Post subject: Reply with quote

mas,
Good luck on these forums....there is more criticism and arrogance than help! Make sure you aren't bleeding when you jump in this pool of sharks!
:|
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johnbeardy



Joined: 22 Nov 2004
Posts: 1137
Location: Dulwich, South ("Sarf") London

PostPosted: Tue Aug 15, 2006 10:17 pm    Post subject: Reply with quote

MacsWhine

I'm not sure if English is your native language or if you fully understood what's stated very clearly in each forum here: "This forum is intended as a way for users to share information, hints and tips amongst themselves". Feel free to ask for translation.

Your comments come over as unconstructive and this last one was simply insulting. If someone fails to dry run an important presentation, perhaps a few home truths are in order? And maybe you get as much help as your hysterical tone merits?

John
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Dierk



Joined: 14 Jan 2005
Posts: 630
Location: Hamburg (Germany)

PostPosted: Wed Aug 16, 2006 6:40 am    Post subject: Reply with quote

And when we are at it: iView never made a secret out of its reliance on Apple's Quicktime for rendering many formats. The accusation about QT being only bundled with iTunes is not only false, it is a criticism towards Apple (if it were right). And it is pointless - "Can't run Quicktime withoput iTunes", yes, and, what does this mean (as a criticism)?

The perceived "lack of usability" was nothing more than a badly phrased frustration call after embarrasing oneself before important clients [BTW, always good to have a good-looking, nice young woman with you]. The lack reported is at most a lack in features, not in usability.

Now, I cannot comment on the pixelation of the images - although at the moment 'user error' is a probable explanation - but everything else reported is definitely not a bug:

'Hey, my car is buggy, it does not run!' - 'Well, no wonder, your petrol tank is empty.' - 'Ah, blame the car's mistake on the driver!'
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MACsROCK



Joined: 21 Jun 2006
Posts: 25
Location: Texas

PostPosted: Wed Aug 16, 2006 6:34 pm    Post subject: Reply with quote

johnbeardy wrote:
Your comments come over as unconstructive and this last one was simply insulting.

Did I strike a nerve there limey?

Civility certainly isn't one of your strong points!
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johnbeardy



Joined: 22 Nov 2004
Posts: 1137
Location: Dulwich, South ("Sarf") London

PostPosted: Wed Aug 16, 2006 8:18 pm    Post subject: Reply with quote

Man you are so funny! I reckon I've enough credit here not to worry too much about your genius. But you just have a good time over in your (edit : now deleted) thread with the porno spammer. Sheesh.

John


Last edited by johnbeardy on Thu Aug 17, 2006 8:57 am; edited 1 time in total
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Dierk



Joined: 14 Jan 2005
Posts: 630
Location: Hamburg (Germany)

PostPosted: Thu Aug 17, 2006 7:01 am    Post subject: Reply with quote

MACsROCK wrote:
Did I strike a nerve there limey?

Civility certainly isn't one of your strong points!


Hm, let's see, John is the most resourceful person on this forum, a known expert in DAM, particularly for MediaPro. He uses a recognisable concatenation [sorry for such a mouthful, Texan babe, perhaps you know how to use a dictionary; or are you like your former gaverna?] of his name; and he is, as you point out, an Englishman, who are known to be very civil even towards you colonists.

Now, who are you? The name you use is only a sliver from the usual Superman names people give themselves in forums to compensate for their non-existent egos and lack of skill for anything. In several threads you come over as someone who is more interested in being right - regardless if that's in accordance with the facts. In this one you don't even try to answer the original poster's concerns, just jump on those trying to help.

You tell us the regulars of the forum are arrogant, over-critical [in the vernacular sense] towards those who seek help, and are all in all like sharks [I guess here that you mean the Jaws variety, not the real ones]. You go even further, accusing John of lacking civility, when at the same time you use a derogatory term for his nationality.

In conclusion I find John very civil and helpful. If I were a moderator - and I am the first to concede I wouldn't make a good moderator - I'd simply delete your posts and ban you from the forum.


PS: Don't forget to call me 'Nazi' in your reply ...
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MACsROCK



Joined: 21 Jun 2006
Posts: 25
Location: Texas

PostPosted: Fri Sep 29, 2006 5:05 pm    Post subject: Reply with quote

Dierk wrote:
PS: Don't forget to call me 'Nazi' in your reply ...
A little over the top don't you think? Nazi is more of a political party than an ethnicity.

If I was going to use a slur....and I'm not planning on doing that again, it would be kraut!
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Doug
iView staff
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Joined: 02 Dec 2005
Posts: 78
Location: Redmond, WA, USA

PostPosted: Sat Sep 30, 2006 12:36 am    Post subject: Reply with quote

This thread has wandered off topic, so I have locked it.

If you wish to continue the discussion about Catalog Readers advantages and shortcomings, please start a new thread.

Douglas
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